We are committed to making your shipping experience smooth and eco-friendly, worldwide. This shipping policy explains how we handle orders, shipping methods, rates, and estimated delivery items.
Order Confirmation
After you place an order, you will receive an email with your purchase details. Please check it to ensure everything is correct.
Order Processing
Our team works hard to get your order ready, usually within 1-2 working days.
Tracking Information
We will provide you a tracking number that you can use on our website to track the progress of your shipment once your order is shipped.
The carrier will also stay in touch through email or SMS to keep you posted until your package safely reaches your home. Keep an eye on it for updates.
Carriers
We partner with reliable shipping providers such as UPS, FedEx, DHL, and trusted local carriers in your region. This way, your order is delivered safely, quickly, and with the best option based on your location and the items you purchase.
Delivery Times:
We want you to enjoy your item as soon as possible. Here is when you can usually expect it:
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🇺🇸 USA: 3-5 working days
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🇪🇺 Europe: 3-5 working days
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🇬🇧 UK: 3-5 working days
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🇨🇦 Canada: 3-5 working days
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🇦🇺 Australia: 4-5 working days
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🌍 Rest of the world: 5-7 working days
*Please remember that these are estimates and may be influenced by unexpected delays or during busy periods.
Delivery times exclude customs clearance delays and any other delays caused in circumstances that are outside our control.
International Shipping
We offer free worldwide shipping to every country. Whether you’re in the USA, Europe, or across the globe, we make sure your order arrives safely and on time.
Import Duties
All customs duties and applicable taxes are included in the price shown on our website. The amount you see at checkout is the final total, with no extra charges upon delivery.
Package Loss
If, by chance, your package is lost or stolen while in transit (though it happens rarely), contact our
customer service team immediately.
We will start a case with the shipping courier and, if necessary, we arrange to send you a replacement.
Uncollected Goods
If an order is not collected at the pickup point and it has been returned to us, you can either pay for reshipment or receive a refund minus the shipping costs previously covered by us.
If you have any questions or concerns about our shipping policy,
contact us or speak with a personal advisor.
Last Updated: September 2025
